If you’re one of the many Pacific Gas and Electric customers who have one of the company’s new SmartMeters, I suggest you check your utility bills and make sure your energy usage looks normal.  When PG&E said “a few” of the company’s customers with the new meters got inaccurate bills, they meant 23,000 and counting utility customers got incorrect bills.  Yeah, that seems like a few to me.

Now the company is promising an overhaul of their customer care system as well as an investigation into just why the SmartMeters proved to be more like DumbMeters.  This is why I don’t like those digital meters, digital gas pumps, and digital clocks.  Give me dumb tech, not smart tech!

I can’t listen to them and tell they’re running right.  I can’t watch dials spin and know I’m getting as accurate a measure as possible; I’m stuck putting my faith in machines when what I really want is to turn on some analog faucet and drink some barbaric water!  If I could build a computer out of brass and gears, I would.

Tags: Pacific Gas and Electric, PG&E, SmartMeter, company overcharged customers, PG&E overcharged 23000 customers, errors, clerical errors, inaccurate bills

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