There’s a reason Whole Foods is called Whole Paycheck. The biggest player in the organic grocery game is renowned for being very, very expensive. Personally, I don’t shop there, but I know a lot of people who swear by their products, despite the price. Turns out there’s something to the store’s expensive reputation that has proven to be a bit underhanded. Whole Foods has been overcharging its customers by selling incorrectly-labeled products.
Most things are sold by weight, and that’s where Whole Foods was making its illegal bonus money. The New York Department of Consumer Affairs checked 80 different products at Whole Foods’ New York City-area stores, and found that ALL of the products sold weren’t the weight listed on the product itself. The difference was as little as $0.80 cents to $14.84. When you consider one package netted Whole Foods almost $15 for some coconut shrimp, that could be a huge deal for the company’s bottom line.
Still, the company’s executives apologized during a YouTube video. Said Walter Robb, who appeared alongside John Mackey, “We made some mistakes, we want to own that and tell you what we are doing about it.”
Tags: whole foods, whole foods lawsuit, whole foods products incorrectly labeled, whole foods overcharged customers, new york state, Walter Robb, John Mackey, consumer protection, fraud, consumers overcharged by whole foods, whole paycheck, new york Department of Consumer Affairs